Manager and office worker in wheelchair

SERVICE COORDINATION AND CASE MANAGEMENT

Child and Family Connections
These opportunities, information, and referral services are the starting point for all children who are under the age of three and who may have developmental delays.

Independent Service Coordination
Our specially trained coordinators partner with families who have a member who has a developmental disability, our provider agencies, and the Department of Human Services to develop individualized service plans, to arrange for delivery of services, and to ensure access to services. Assistance is available from the individual’s birth throughout his/her adulthood.Pre-Admission Screening
Our coordinators complete comprehensive assessments and provide documentation to verify that a person has a developmental disability and meets the criteria for state-funded services. Our staff works with the individual and his/her family to develop and implement a plan to access the needed services and support.

Prioritization of Urgency of Need for Services (PUNS)
To receive services in the state of Illinois, individuals who have developmental disabilities must be enrolled in the PUNS database. Our coordinators can assist with enrollment.

Individual Service and Support Advocacy
Our staff meets quarterly with an individual who has a disability and his/her family to review service plans and programs, to determine if needs are being met, and to ensure that the services provided are person-centered and address the individual’s desired goals.

Bogard Case Management

The staff of Suburban Access provides service coordination and advocacy for individuals who have developmental disabilities, reside in skilled nursing facilities, and were involved in a class action lawsuit.